Customer Portal
No phone tag. No voicemails. They handle it themselves.
- Confirm appointments online
- Request rescheduling with a note
- View upcoming jobs and service history
- Pay invoices with one click
Product Walkthrough
Stop chasing trucks. Every job closed before you leave.
Dispatch. Compliance. Invoices. Customer portal. E-signatures. Dashboard. One platform built for pumpers.
Keep QuickBooks. Keep your billing process. Just fix the gap between the truck and the invoice.
No contracts. No setup fee. Month-to-month. Cancel anytime.
Built exclusively for septic operations
50-state compliance built in
Unlimited users on every plan
Your Complete Workflow
Six steps. From dispatch to dashboard.
See It In Action
Dispatch to dashboard in 90 seconds
Watch one full operating day: route setup, quoting, e-signatures, invoicing, compliance, and reporting.
Step 1
Stop the morning scramble. Dispatch with every detail in one place.
Route sequence, crew assignments, site access notes, tank history — all on one board. No more digging through texts and sticky notes before trucks roll.
Step 2
Know which jobs are done and which are falling behind — before 3 PM.
Open jobs, overdue recurrences, closeout readiness — all visible in real time. Catch problems midday instead of discovering them at 5:30.
Step 3
Hand off to accounting the same day — not Friday, not next week.
Completed jobs flow into invoices. Your bookkeeper gets clean data today, not a stack of scribbled tickets on Monday. Customers pay online with Stripe.
Step 4
Go live in one day. Compliance records from that point forward.
Import your customers, set crew roles, run one route. The guided checklist gets you through setup without a consultant or a week of training.
Built for the Field
"Will my drivers actually use this?"
Your drivers don't see the office stuff. No invoices, no quotes, no settings. They see their route. They tap a job. They complete it.
- 3 taps to close a job — start, fill gallons + destination, done
- Prev/Next buttons — flow through the whole route without going back
- Photos from the truck — tap to capture, uploads when signal returns
- Works offline — job completion, notes, and checklists queue locally and sync when you have signal
- Smart checklists — loadout before they leave, closeout before they're done
- Tank location intel — address, access notes, location photo, Google Maps link
No training manual. No 45-minute onboarding video. They open it and go.
Customer-Facing Tools
Your customers stop calling. They go to their link.
E-Signature Proposals
Send a quote. Get it signed. No printer, no scanner.
- Multi-option quotes — customer picks what they want
- Digital signature pad — signs right on their phone
- Approved proposals auto-track to invoicing
- Customer can request changes inline
Compliance Engine
State-specific regulatory forms for all 50 states.
We researched every state's septic hauling regulations — manifests, required fields, copy distribution, reporting deadlines, penalties — and built them into your daily workflow.
When your driver completes a job, the data flows into a manifest. When you generate the trip ticket, it pulls your state's required fields automatically. When the county auditor shows up, you pull up the record and hand it over.
Most septic tools cover one state. We cover all 50.
In Texas, a single TCEQ violation costs up to $25,000 per day.
Texas Water Code Section 7.102
In Florida, unlicensed septage hauling carries penalties up to $15,000 per day.
Florida Statutes § 403.121
Your $230/month Team plan pays for itself with one avoided fine.
State-specific forms for all 50 states
TX
FL
NC
NY
PA
MI
MA
OH
WI
VA
AL
AK
AZ
AR
CA
CO
CT
DE
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MN
MS
MO
MT
NE
NV
NH
NJ
NM
ND
OK
OR
RI
SC
SD
TN
UT
VT
WA
WV
WY
White = enhanced layout matching state form requirements
- Auto-populated manifests with jurisdiction-required fields
- Discrepancy detection flags issues before auditors do
- Retention window enforcement — records protected during mandated retention periods
- Signature capture — generator, driver, and facility on every manifest
- Copy distribution tracking (TX requires 5 copies)
PumpDocket provides regulatory form templates and recordkeeping tools based on publicly available state regulations. We do not guarantee compliance — regulatory requirements change, and compliance is ultimately your responsibility. Consult your state's environmental agency for current requirements.
Compliance features included in Team and Fleet plans. See your state's rules →
Dashboard & Reporting
See your business, not just your schedule.
Weekly KPIs show jobs completed, revenue, gallons pumped, and average ticket — with week-over-week trends so you know if you're growing or slipping.
How We Compare
Built for septic. Not for everybody.
Jobber serves 50+ industries. Septic-only tools often skip billing and compliance. Here's what you actually get.
| PumpDocket | Septic-only tools | Generic FSM | |
|---|---|---|---|
| Built for septic | ✓ | ✓ | 50+ industries |
| 50-state compliance | ✓ All 50 states | 1-2 states | — |
| E-signature proposals | ✓ | Varies | ✓ |
| Customer portal | ✓ | Varies | ✓ |
| Online payments (Stripe) | ✓ | Varies | ✓ |
| Unlimited users | ✓ Every plan | Varies | Per-user pricing |
| Published pricing | ✓ | Often hidden | ✓ |
| Free trial | ✓ 30 days | Varies | 7-14 days |
| Offline field completion | ✓ | Varies | — |
What's Included
Everything your operation needs. One price.
- Dispatch board + route sequencing $150/mo
- 50-state compliance trip tickets $100/mo
- E-signature proposals + customer portal $100/mo
- Online payment collection (Stripe) $75/mo
- Recurring scheduling + SMS reminders $75/mo
- Dashboard KPIs + end-of-day reports $50/mo
- Unlimited team members priceless
Total value
$550+/mo
$230/mo
Founding rate — locked for life. See all plans →
What Changes
First month with one active crew
Same-day handoff
Jobs export to your bookkeeper the day they run — not Friday.
Live status all day
See which jobs are done without calling drivers at 5 PM.
Fewer callbacks
Field closeout captures details at the truck. No chasing drivers.
Common Questions
What operators ask before getting started
Will this break my current billing?
No. Keep QuickBooks, keep your bookkeeper's process. PumpDocket handles dispatch, closeout, and QuickBooks export — your billing stack stays exactly as-is.
How long until I see value?
One day. Import your customers, run one crew through dispatch-to-handoff, and export to your bookkeeper. Most owners know by end of day one.
How fast can my dispatcher learn this?
Same day. Jobs, site context, and status live on one board — not spread across three tools. Dispatchers pick it up fast because it mirrors how they already think about the route.
What about compliance?
All 50 states. PumpDocket has regulatory profiles for every state. When you generate a trip ticket, it pulls your state's required fields, copy distribution rules, and retention periods automatically. Ten high-volume states (TX, FL, NC, NY, PA, MI, MA, OH, WI, VA) have enhanced layouts matching their specific form requirements. Every state gets a state-specific form. Compliance features are included in Team and Fleet plans.
Do customers get their own portal?
Yes. Each customer gets a secure link to confirm appointments, request rescheduling, view invoices, and pay online. You can also send proposals with a signature pad — customers pick an option, sign digitally, and you're approved without a phone call.
What if I want invoicing and payments later?
Add billing workflows anytime. Same jobs, same customers, same history. No data migration. Enable billing when you are ready.
What support do I get?
Onboarding help is included with every plan. We walk you through import, setup, and your first live route. Team and Fleet plans include priority support.
What happens after the free month?
Your card is collected at signup but not charged during the free month. On day 31, your selected plan auto-bills month-to-month. Cancel before then and you're never charged. If you cancel, your workspace pauses — data stays available if you come back.
Use it for 30 days. Free.
If your handoff isn't cleaner, if your paperwork isn't done before the last truck parks, if you're not saving hours every week on compliance and closeout — cancel before you're ever charged. Keep your data. Keep your manifests. Keep everything we generated.
We built it for haulers. If it doesn't work for you, we don't deserve your money.